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Course Overview

The Diploma in Hotel Management programme is designed to nurture you towards an exciting career in a high-growth industry. It will provide you with a broad understanding of the operational aspects of the international hotel industry. It also looks at the social and economic environment in which hotels must operate in and the impact of new technologies to the industry.

Graduates should expect to develop a strong customer focus and a passion for delivering quality services. Graduates can find employment in a variety of fields, including hotels, resorts, cruise ships, theme parks and clubhouses.

Curriculum

General Studies Subjects

• Penghayatan Etika dan Peradaban
• Bahasa Melayu Komunikasi 1
• Bahasa Kebangsaan A
• Academic English
• Integrity and Anti-Corruption (IAC)
• Community Service

University Courses

• Creativity and Innovation

Common Core

• Principles of Management
• Hospitality Sales and Marketing
• Introduction to Accounting
• Business Economics
• Business Communication
• Entrepreneurship

Compulsory Courses

• Introduction to Hospitality Industry
• Fundamentals of Food
• Food Safety and Hygiene
• Introduction to Hotel Operations
• Restaurant Management
• Food and Beverage Cost Control
• Legal Aspects in Hospitality Industry
• People, culture and services
• Customer Service Management
• Hospitality HR Management
• Industrial Training

Practical Courses

• Basic Pastry and Bakery
• Food Preparation
• Food and Beverage Services
• Commercial Food Production
• Front Office Management
• Housekeeping Management
• Meeting, Incentive, Convention & Exhibition (MICE)

Entry Requirements

Minimum Entry Requirements

• Sijil Pelajaran Malaysia (SPM): Pass SPM with minimum THREE (3) credits in any subjects.
• Sijil Tinggi Pelajaran Malaysia (STPM): Pass STPM with minimum Grade C (CGPA 2.00) in any subjects.
• Unified Examination Certificate (UEC): Pass with minimum Grade B in THREE (3) subjects.
• Sijil Tinggi Agama Malaysia (STAM): Pass STAM with minimum grade of Maqbul in any subjects.
• Sijil Kemahiran Malaysia (SKM): Pass SKM with Level 3 in a related field.
• Certificate (Level 3, MQF): Certificate (Level 3, MQF) in a related field.

English Proficiency for International Students

• IELTS 4.0 / MUET Band 3 or its equivalent